Privacy Policy

American Shield Exteriors, Inc.
Effective Date: October 10, 2026

American Shield Exteriors, Inc. (“American Shield Exteriors,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect information when you visit americanshieldexteriors.com, contact us, request an estimate or inspection, or engage with our roofing and exterior improvement services. This policy applies to information collected through our website and related communications.

1. Information We Collect

We may collect information you provide directly, including your name, telephone number, email address, service or property address, service interests, preferred appointment date or time, and information entered in message fields. If you become a customer or request an inspection, we may also collect relevant project details, photographs, estimates, contracts, and insurance-related documents that you voluntarily provide.

When you browse our website, our website platform and service providers may automatically receive technical or usage information such as IP address, device and browser details, referring pages, pages viewed, approximate location derived from technical data, and cookie or similar technology identifiers.

2. How We Use Information

  • Respond to questions, estimate requests, inspection requests, and appointment inquiries.
  • Communicate about services, scheduling, proposals, repairs, projects, and customer support.
  • Evaluate property conditions, prepare estimates, and coordinate authorized work with vendors and service providers.
  • Operate, maintain, secure, troubleshoot, and improve our website and business systems.
  • Keep appropriate business records, comply with legal duties, and address disputes or misuse.
  • Provide service announcements or marketing communications where permitted by law and subject to applicable opt-out or consent requirements.

3. Phone, Email, and Text Communications

We may contact you by phone or email regarding an inquiry, requested estimate, inspection, appointment, or existing project. We may use individual text messages for service-related communications where appropriate and permitted by law. We do not currently operate an automated SMS marketing program. Before introducing any automated promotional texting, we will provide appropriate notices, obtain any legally required consent, and update our disclosures.

Submitting an online estimate form does not, by itself, mean that you have agreed to receive automated promotional text messages. You may ask us to stop nonessential communications by contacting us using the details below. Marketing email messages, if sent, will include the applicable opt-out instructions.

4. When We Disclose Information

We may disclose information when reasonably necessary to website hosts, form processors, customer-management or scheduling vendors, email and communications providers, professional advisers, subcontractors, suppliers, and other parties assisting with our operations or your requested project. At your direction or with appropriate authorization, we may share relevant property or project information with insurers, adjusters, or other participants in a restoration project. We may also disclose information where required by law, to protect rights or safety, or in connection with a legitimate business transfer.

We do not authorize service providers to use information submitted through our website for unrelated independent marketing. We do not sell SMS opt-in consent information or mobile numbers collected for messaging programs to third parties for their own promotional use. Other website technologies, if installed, may allow third-party analytics, embedded content, or advertising services to process technical data as described below.

5. Cookies, Embedded Content, and Analytics

Our website and service providers may use cookies and similar technologies needed for website operation and, where installed, to measure visits, improve site performance, or assess advertising. Embedded review widgets, maps, videos, or links to third-party platforms may also collect information under those providers’ own privacy practices. You can manage many cookies using your browser settings. Where applicable law requires additional cookie choices, we will provide them through an appropriate site mechanism.

6. Storage, Security, and Retention

We use reasonable safeguards appropriate to the information we maintain. No internet transmission or storage system is completely secure. We retain information for as long as reasonably needed to respond to inquiries, perform services, meet recordkeeping and contractual obligations, resolve disputes, and comply with applicable law, after which information may be deleted or de-identified. Please do not include Social Security numbers, bank account details, or other unnecessary sensitive information in general contact forms.

7. Your Choices and Privacy Requests

You may request that we update inaccurate contact information, review a privacy concern, or stop marketing communications by contacting us below. Depending on where you reside and applicable law, you may have additional rights concerning your personal information. We will review and respond to requests as required by applicable law, subject to lawful exceptions and reasonable verification of identity.

8. Children's Privacy

Our website is intended for adults seeking home or business improvement services. We do not knowingly collect personal information online from children under 13. If we learn we have collected such information without appropriate authorization, we will take reasonable steps to delete it.

9. Third-Party Websites

Our website may link to third-party sites, including review platforms, manufacturers, and social media services. Their privacy and security practices are governed by their own policies. We are not responsible for their independent practices.

10. Changes to This Policy

We may update this policy as our website, services, or data practices change. When we make changes, we will post the revised policy and update the effective date above.

11. Contact Us

American Shield Exteriors, Inc.
Serving the Chicagoland area, Illinois
Phone: (708) 334-1948
Email: info@americanshieldexteriors.com
Website: https://americanshieldexteriors.com/